Support
Get help launching or operating Outside. Send us a note and we will route it to the right team.
Email support
Share your company email and we will follow up within one business day.
How quickly can we go live?
Most single-site pilots launch within a week once your menu catalogue and payment credentials are ready.
Do you support allergen filtering?
Yes. Guest filters hard-block unsafe dishes so the AI only recommends items that match declared allergies.
Do we need to replace our till?
No. Outside is guest ordering, kitchen tickets, and a dashboard. Keep the systems you already run on the floor.
Who do we contact for outages?
Priority support is available on Growth and Enterprise. Check Status for live platform health.